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Why is the battery charge percentage low if there's no outage? What is the 20% minimum state of charge?

Updated over a week ago

When the grid is up and running, Base charges and discharges the battery while performing grid balancing operations, allowing you to enjoy a low upfront cost and monthly energy savings. Energy discharged from the battery will always cover your home's load first before sending power back to the grid.

Base will not discharge the battery below 20%, ensuring you have enough capacity to cover most outages.

When the grid goes down, you have exclusive access to the battery for backup power. Base will not and cannot discharge energy to the grid during an outage.

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