Skip to main content

How do I connect my battery to my home WiFi network?

This article will help you connect your battery to your WiFi. It will also help you troubleshoot internet connectivity issues.

Updated over 2 months ago

Connecting the Base battery to your home Wi-Fi ensures continuous connectivity for battery monitoring and telemetry data.

While the Base battery system does not require a continuous Wi-Fi connection to function, connecting to Wi-Fi is highly recommended for greater stability and connectivity. The system also includes a built-in 4G network that allows monitoring to remain functional even when Wi-Fi is unavailable. Some additional benefits of connecting to Wi-Fi include:

  • Monitor battery health

  • Optimize energy trading with the grid

  • Predict potential outages

  • Track your energy usage and savings

Key Points:

  • Wi-Fi Advantages: Connecting to Wi-Fi enhances connection stability and performance.

  • 4G Sufficiency: The system's built-in 4G allows effective monitoring without Wi-Fi.

Steps for connecting your home Wi-Fi:

1. If not yet installed, download and open the Base Power Mobile App
2. Open the menu in the top right of the home screen
3. Select "WiFi"
4. Select your network and follow the instructions to connect your battery

What to Do If Your Battery Isn't Connecting to Wi-Fi:

If your Base battery is not connecting to Wi-Fi, here are a few things to check:

  1. Diagnostic Period: After installation, your battery may go through a diagnostic testing phase that lasts 1-2 days. During this time, the Wi-Fi connection may not be established, but don’t worry—the battery will still provide backup power in the event of an outage.

  2. Wi-Fi Range: If the battery is located too far from your Wi-Fi router, it may struggle to connect. Try moving your router closer to the battery or reducing any obstructions between the two.

  3. Use of 4G LTE: If Wi-Fi connectivity is unavailable, the Base battery will still function using a built-in 4G LTE signal. This ensures that your system remains fully connected and operational, providing an alternative for continuous monitoring and functionality even without Wi-Fi.

Did this answer your question?