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How do I connect my battery to my home WiFi network?

This article will help you connect your battery to your WiFi. It will also help you troubleshoot internet connectivity issues.

Updated over a week ago

Connecting the Base battery to your home Wi-Fi ensures continuous connectivity for battery monitoring and telemetry data.

While the Base battery system does not require a continuous Wi-Fi connection to function, connecting to Wi-Fi is highly recommended for greater stability and connectivity. The system also includes a built-in 4G network that allows monitoring to remain functional even when Wi-Fi is unavailable. Some additional benefits of connecting to Wi-Fi include:

  • Monitor battery health

  • Optimize energy trading with the grid

  • Predict potential outages

  • Track your energy usage and savings

Key Points:

  • Wi-Fi Advantages: Connecting to Wi-Fi enhances connection stability and performance.

  • 4G Sufficiency: The system's built-in 4G allows effective monitoring without Wi-Fi.

Steps for connecting your home Wi-Fi:

1. Log in to your Base Dashboard here, download the Base Power Mobile App, or open a browser to navigate directly to account.basepowercompany.com.

2. Click the Wi-Fi icon on the top right corner

3. Enter your home Wi-Fi information

4. Wait until the icon turns green

What to Do If Your Battery Isn't Connecting to Wi-Fi:

If your Base battery is not connecting to Wi-Fi, here are a few things to check:

  1. Diagnostic Period: After installation, your battery may go through a diagnostic testing phase that lasts 1-2 days. During this time, the Wi-Fi connection may not be established, but don’t worry—the battery will still provide backup power in the event of an outage.

  2. Wi-Fi Range: If the battery is located too far from your Wi-Fi router, it may struggle to connect. Try moving your router closer to the battery or reducing any obstructions between the two.

  3. Use of 4G LTE: If Wi-Fi connectivity is unavailable, the Base battery will still function using a built-in 4G LTE signal. This ensures that your system remains fully connected and operational, providing an alternative for continuous monitoring and functionality even without Wi-Fi.

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