General Information
How Base works
Can I talk to someone?
Yes! If you're a prospective Base member, email team@basepowercompany.com or call/text us. Texas: (512) 518-1009 Illinois: (630) 326-4158 If you're...
How can I refer a friend who’s interested in Base? Do you have a referral program?
Yes! Base has a strong referral program. Base members are essential for spreading the word about Base and getting more neighborhoods involved. Existin...
How does Base make money from its batteries?
Base operates differently from traditional power companies. Instead of profiting directly from customers, Base earns revenue by using grid-balancing s...
How do I report a security concern?
If you discover any security concerns related to your Base battery system or account, please contact Base support immediately. You can report security...