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I received a ‘Base Power Bill Payment Problem’ email – what does this mean?‍
I received a ‘Base Power Bill Payment Problem’ email – what does this mean?‍
Updated over 2 weeks ago

Base was unable to charge the payment method on file due to an issue with your payment method. Examples include card expiration or insufficient funds.

To resolve the issue, please add a new payment method on your App or contact your payment issuer to fix the existing payment method.

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