Base will contact you before your plan’s end date to confirm how you want to proceed. You'll have three options:
Renew your current plan (if available).
Choose a new plan from our available options.
Switch to a different electricity provider once your plan ends. Please note that if you have a Base battery and you switch electricity providers, a battery de-installation fee may apply per your original agreement.
If you don’t renew your plan before it ends, Base will move you to a month-to-month plan with no termination fee as outlined in Base’s Terms of Service. We recommend renewing before expiration to secure your desired plan.