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Does Base cancel my service with my old energy provider? If so, does Base cover early cancellation fees?

Does Base cancel my service with my old energy provider? If so, does Base cover early cancellation fees?

Updated this week

Yes! Cancellation of your previous provider will happen automatically after you activate your energy service with Base. Base will cover up to $250 of your early cancellation fees.

To get reimbursed, here’s what you do:

  1. Pay the early termination fee to your previous provider.

  2. Send proof of payment to [email protected] within 30 days of payment.

  3. Base will credit you on your next energy bill.

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