Base will notify you via email when your energy bill is due. All members are automatically enrolled in autopay and paperless billing. We do not offer the option to opt out of autopay.

After you are charged, you will receive a confirmation email from Stripe, the Base payment processor.

Your first energy bill may take up to 40 days after starting service. The bill date depends on when Base receives your first meter reading from the utility. After your first bill, you’ll be billed via email approximately every 30 days, and your auto-payments will process 17 days after each bill is sent to you. You can choose to pay early in your Base Dashboard.

Your battery/membership bill is processed completely separate and is billed annually.