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How do I get reimbursed for the early termination fee from my current provider? Do I need to cancel service with my current provider?

Updated this week

Base will cover up to $250 of your early cancellation fees.

To get reimbursed, here’s what you do:

  1. Pay the early termination fee to your previous provider.

  2. Send proof of payment to [email protected] within 30 days of payment.

  3. Base will credit you on your next energy bill.

Base will automatically cancel service with your current provider after you activate your energy service with Base. You do not need to contact your current provider. This ensures a seamless transition with no disruption of power.

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